🚀 Launched
46Sort order for cluster products
Products in a cluster were previously displayed based on creation time, leading to an inconsistent order. This launched update allows users to reorder product tiles within a cluster using drag-and-drop.
- Product area
- Products & Capacity
Cost price field visible on Extra options
Previously, the cost price of extra options could not be set via the UI and defaulted to the sales price. This launched update adds a cost price field to the Extra Options section in Create Product, aligning the UI with the existing API and database capabilities.
- Product area
- Products & Capacity
Improved failed bookings scenarios
In rare cases where a booking fails after payment, these instances were previously not visible in the system. With this update, failed bookings are now included in the Orders API using the order_status:ORDER_FAILED filter, allowing them to be tracked in the Activity Overview.
- Product area
- Activity
Book on Request
Products that require manual availability confirmation (e.g., private tours or special experiences) can now be configured as “on request.” This update introduces a new product capacity type, enabling flexible booking permissions and customized flows across SPOS and WPOS while clearly labeling these products in the UI.
- Product area
- Channels & Marketing
Import 3rd party Barcodes
Admins can now import third-party barcodes directly via a new module, eliminating the need for support or developer assistance for this task. This update streamlines the process and provides greater control to admins.
- Product area
- Products & Capacity
Integration with Zapier
Zapier integration has been implemented to automate tasks, connect with various apps, and scale with your business needs. This update enhances efficiency, reduces errors, and allows for customizable workflows, streamlining operations across the ticketing platform.
- Product area
- Integrations
Export button on custom category module
A new download feature has been added to the Custom Category module, allowing reseller admins to export a report showing linked products and categories both ways. The report includes custom categories with their assigned products (category-wise) and products with their assigned custom categories (product-wise).
- Product area
- Products & Capacity
Being able to download the export based on 'payment date' as date type.
- Product area
- Reporting & Accounting
Ability to sort addons 2.0
Enhanced add-on sorting functionality in catalogs allows users to easily reorder product add-ons without the cumbersome process of removal and re-addition. This requested feature restores and improves upon the sorting capability that existed but wasn't functioning in the previous catalog system, saving significant time during product setup.
- Product area
- Catalogs & Pricing
Impersonate API
Impersonation has been implemented to allow trusted users to temporarily assume the identity and permissions of others, streamlining tasks like troubleshooting and customer support. This feature enhances security by ensuring proper authentication and reduces the need for elevated permanent permissions, while preserving privacy and improving operational efficiency.
- Product area
- Accounts & Settings
Credit limit on direct sales channels and spos
- Product area
- Products & Capacity
Improvement on the cost price feature
The cost price field for extra options has been enhanced to allow for both dollar amounts and percentage-based values (based on sales price), addressing the need for flexibility in pricing models. The update also adds visibility for the cost price of extra options, allowing clients to input and track this data for bookkeeping purposes, with a dynamic process set for easier management.
- Product area
- Products & Capacity
Schedule product versions
Different product versions can now be scheduled based on seasons, allowing clients to configure pricing structures in advance. This means clients can plan and activate seasonal pricing updates ahead of time, ensuring their product availability and pricing is aligned throughout the year without manual intervention.
- Product area
- Products & Capacity
Ability to close off more than one product at a time on a specific date on manage capacity
- Product area
- Products & Capacity
Merchandise
The new update enables CPOS clients to sell merchandise directly within the ticketing system, eliminating the need for third-party solutions. This basic merchandise feature includes stock management, selling, and CRUD functionality, with further development to be considered under future ideas if client demand increases.
- Product area
- Products & Capacity
Apple Pay and Google Pay on WPOS
- Product area
- Channels & Marketing
Improvement for combi product email confirmation
- Product area
- Channels & Marketing
Show booking (guest) note on voucher
Ability to add a supplier reference to a confirmed booking, include it on the voucher, and resend it to the guest with a manual message. If not possible, option to send a manual message containing the reference directly from the booking.
- Product area
- Channels & Marketing
Improve dynamic pricing WPOS
- Product area
- Channels & Marketing
Promo Campaign Data Export
- Product area
- Channels & Marketing
Product overview export
- Product area
- Products & Capacity
Exclude dates and products in Promocode module
- Product area
- Channels & Marketing
Tracking of agent ID/unique code on WPOS
- Product area
- Channels & Marketing
A dynamic link to the customer portal from the activity overview (based on user permission and account settings)
- Product area
- Activity
Order Events & History
- Product area
- Activity
Ability to suspend accounts - Agent accounts / Distributors
- Product area
- Accounts & Settings
Show Min/Max for family type and Flexi type products
- Product area
- Catalogs & Pricing
Amend contact details on the Personal page
- Product area
- Channels & Marketing
After closing shift, being able to open a new one. MPOS/CPOS
- Product area
- Apps
User selection (MPOS/CPOS)
- Product area
- Apps
Merchandise in Host App
- Product area
- Apps
Partner Sales on Host App
- Product area
- Apps
Show/Hide Purchase Price on Sales panel
- Product area
- Channels & Marketing
Agent Margin to show on Dashboard reports
- Product area
- Reporting & Accounting
Ability to copy seasons
- Product area
- Products & Capacity
Optimize the design for the filters in the app
- Product area
- Apps
Cancellation Policy override
- Product area
- Accounts & Settings
Enhanced Products List
- Product area
- Products & Capacity
Implement guest currency switch option in sales report
- Product area
- Reporting & Accounting
Deploy barcode upload for custom ticket types
- Product area
- Products & Capacity
Show number of barcodes left
- Product area
- Products & Capacity
Add Swish payment option in Adyen
- Product area
- Channels & Marketing
Delete multiple ticket types at once
- Product area
- Products & Capacity
MPOS & CPOS UX Improvements
Improving the MPOS according to the latest designs and ensuring all pending features that were available in the CPOS are all converted to MPOS and operational.
- Product area
- Apps
Host App: Button Manual Payments
Manual Payment button to the Host App, so cashiers are able to add a Cash / Card payment manually. This is not a product, but a button for the Cashier, like Cash In / Out, including a Note - manually added by the cashier.
- Product area
- Apps
Add the 'Add subscribe to newsletter' for all POS
- Product area
- Channels & Marketing
🛠️ Rolling Out
4Custom Checkout Fields Template Module (Product-level)
Custom Checkout Fields Template Module Enables users to dynamically create and manage custom checkout fields per product/channel directly within the Channel Manager.
- Product area
- Channels & Marketing
Early bird pricing / late bird surcharge
A dynamic pricing feature allows setting different rates based on booking timeframes, enabling early bird discounts or last-minute deals to boost sales. The enhancement improves upon the existing cut-off system by supporting fixed hour-of-day restrictions rather than just relative hours to reservation date.
- Product area
- Channels & Marketing
Twinfield integration
The accounting system integration allows for direct data import from the platform into financial software, streamlining bookkeeping processes. Restoring this functionality in the new Host App will maintain the seamless financial workflow users were previously accustomed to.
- Product area
- Reporting & Accounting
Payment gateway integration - Payoneer
Implemented support for Payoneer as a payment provider to accommodate partners operating in the Asian region.
- Product area
- Channels & Marketing
🚧 Coming Soon
9Parenting Merchant settings
This feature allows businesses with multiple distributor or supplier accounts to consolidate billing under a single merchant account, streamlining the invoicing process. The enhanced invoicing module ensures accurate financial administration by generating single, comprehensive invoices for umbrella companies while maintaining distinct operational accounts.
- Product area
- Accounts & Settings
Bundle Products
Introducing a new product class: Bundle Products, a feature that lets you combine multiple existing products into a single bundled offer. This enhancement simplifies product packaging and enables you to offer flexible pricing, discounts, and tax handling across the individual sub-products, creating more value for your customers and boosting sales potential.
- Product area
- Products & Capacity
Translation Manager on Admin Level
This feature moves translation capabilities from channel-specific settings to the product management level, allowing product content to be translated once and used across multiple channels. The enhancement significantly reduces setup time for businesses operating in multiple countries and languages who want consistent product descriptions across their SPOS and WPOS platforms.
- Product area
- Channels & Marketing
Market admin fee 2.1
The Market Admin Fee feature for reseller catalogs is partially implemented with similar short-term solutions being analyzed for other business needs. Full implementation with dynamic input fields will be delivered through the upcoming "new catalog" system.
- Product area
- Catalogs & Pricing
Hubspot integration
The real-time integration pulls booking data, including customer names and emails, into a CRM system for enhanced customer information management. This connection enables streamlined communication workflows and better customer relationship management using advanced marketing tools.
- Product area
- Reporting & Accounting
Merchant selection improvements 2.1
The merchant selection process in the catalog module needs improvement to prevent unauthorized changes that could affect fee allocation and invoicing. By making merchant information fixed during setup while allowing flexible currency selection, the system will reduce manual errors and provide clearer information about invoicing relationships.
- Product area
- Catalogs & Pricing
Improved Create Product layout
- Product area
- Products & Capacity
Implement dependencies on Bundle Products
Currently, Bundle products is being created. With these Bundle products you are able to do the same thing as with combi products, but you are also able to use "Price Variations". Accept, no one thought about adding dependencies on the Bundle Products.
- Product area
- Products & Capacity
Recommendations module on the personal page and CPOS module
Adding product recommendations to the Personal Page will encourage users to book multiple items in a single order. This feature benefits users by providing curated suggestions from suppliers and resellers, potentially increasing the average number of products booked per transaction.
- Product area
- Channels & Marketing
➡️ Next
10Integrate dynamic email system
Develop a solution to enable clients to create and customize their own emails and vouchers without manual intervention from the CWP team. This could be achieved by: Option A: Integrating an email builder within the Channel Manager (CM) Option B: Building a dynamic email module internally to allow clients to create and manage email campaigns independently. This will reduce manual work and provide clients with more control over their communication materials.
- Product area
- Channels & Marketing
New Events Overview for the Admin Console
- Product area
- Apps
Increased Offline Capabilities
- Product area
- Apps
Regional settings improvements
Implement new regional settings to support the US, focusing on: Tax configurations Timezone settings Time format settings
- Product area
- Accounts & Settings
Display price and Lowest price feature
- Product area
- Catalogs & Pricing
Additional tax options to support more regions
Enhance the product creation process by linking available tax options to specific filters (e.g., country, region) and ensuring these options are added to the Tax table in the superadmin panel. This will streamline tax configuration and provide a smoother experience for clients when setting up products.
- Product area
- Accounts & Settings
Customer receipts and Agent proformas
- Product area
- Activity
Adyen: Tap to Pay on iPhone and Android
- Product area
- Apps
Improve search and filtering across all POS
- Product area
- Channels & Marketing
Network International: Enable Apple pay & Google pay for WPOS. (NI)
- Product area
- Channels & Marketing